Frequently Asked Question
What is the Vinnexa VIP Club?
Vinnexa VIP Club is an exclusive members-only program where you get:
✅ Early access to new collections
✅ Special discounts & birthday rewards
✅ Free shipping & priority delivery
What is a return policy?
We accept returns and exchanges within 7 days of delivery. The product must be unused, unworn, with tags intact, and in original packaging.
What payment methods do you accept?
We accept:
✅ Debit & Credit Cards (Visa, MasterCard, RuPay)
✅ UPI (Google Pay, PhonePe, Paytm, etc.)
✅ Net Banking
✅ Cash on Delivery (COD) – Available on selected pin codes
✅ Wallet Payments
Do you sell gift cards?
Yes! You can purchase Vinnexa gift cards that can be redeemed for any product on our website.
7 Day Return
you can exchange your item for a different size or product within 7 days of delivery. Exchanges are subject to stock availability.
gift wrapping
We offer premium gift wrapping at checkout.
Free Delivery
Metro cities: 3-5 business days Other cities & towns: 5-7 business days Remote areas: 7-10 business days
ORDER & SHIPPING
Once your order is shipped, you will receive a tracking link via email and WhatsApp. You can also track your order under ‘My Orders’ in your Vinnexa account.
Enter your promo code during checkout in the ‘Apply Coupon’ section. The discount will be applied instantly.
Follow us on Instagram, Facebook & WhatsApp and subscribe to our newsletter for exclusive deals!
We provide a detailed size chart on every product page. You can also refer to our Size Guide Page for accurate measurements.
We use premium-quality silk blends, organic cotton, satin, lace, and high-stretch spandex to ensure luxurious comfort and durability.
